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Touch Applications Engineer
9 z: c/ g3 J9 o$ V" v T公 司:a leading human touch user experience company
8 r; @7 ~! B. } F4 T- M6 V工作地点:上海8 Y# m# T- f# p
3 |$ h& y* b: m8 C) f8 |Summary:
6 S- C& ^' e6 z4 f0 q+ |An energetic and innovative organization, Corporation brings human touch to the user experience in digital devices through innovative technology solutions – known as haptics – that allow people to experience rich tactile sensations when using enabled devices. Our technology has broad consumer appeal and is licensed to product manufacturers and application developers in the mobile, gaming, automotive, consumer electronics, industrial and medical markets. Company’s partners and licensees include industry leaders like Samsung, LGE, Sony, Microsoft, Logitech, BMW, and Medtronic.
$ A3 }! H* w5 qThe FOCuS Team helps customers integrate Company’s solutions into their products and unlock the value of Haptics for consumers around the globe. This dynamic team is looking for talented individuals who thrive on challenge in evolving market spaces. We offer competitive salaries and benefits in a stimulating professional environment. - ]. \+ A! u' X& s- J6 z1 V( M/ x0 S
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Job Description: . h% {4 H( }$ W* n' Q: D d
Based out of Shanghai, China the successful candidate will support our customers with in-field integration assistance and product training. The primary focus will be on post-sales support for the TouchSense product line, Company’s’s flagship vibration enhancement solution. Working closely with the Company’s sales and engineering teams, you will drive adoption of the TouchSense solution among project teams at target device makers as well as supporting content providers.
( T4 t, R) _, ^& l1 A4 ^: z& `Working on the front line of customer interaction, you will also be responsible for technical communication with technology partners. You will be responsible for assisting customers with hardware and software integration issues, as well as helping partners overcome architecture challenges and occasionally implementing code on the customer’s behalf. This includes understanding customer development timelines and objectives and coordinating Company’s activities and deliverables accordingly; educating and training partners in Haptics and the TouchSense system; and identifying and creating the needed documentation including specification documents, training presentations, and demonstration applications as needed. ) d+ u$ H- |2 n$ l& U/ G0 z7 X2 N+ ?
The successful candidate has a solid engineering background and will be required to interact with engineering, product planning and sales personnel both within Company’s, and within customers’ organizations throughout the region. Frequent travel will be required to visit customers within mainland China. Occasional travel to Company’s facilities in Montreal, Canada and in San Jose, California may also be required for training and coordination. The candidate must possess superior listening and communications skills – both oral and written; must demonstrate initiative and leadership; and have a positive, “can-do” attitude. Attention to detail is critical as is the ability to deliver on deadlines and perform with minimal supervision. |
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