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Costomer Sales Representative (CSR)
客户 A famous IC company
4 p8 N p: _3 Y U$ \7 h+ _地点 Shanghai
5 f: W% T9 x% c* r; R, ]# Y; R; e% k8 `
职位描述- b) j0 w& x. ~! L, K
Purpose: The primary objective of this role is to support sales team on tactical customer interface, sales reports, revenue analytics & miscellaneous administrative activities.: C- ^4 z7 P+ e, M) Q: E2 y
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Key Responsibilities / Job Duties:& _# @/ A) ]. q! B2 K$ P' d. a) B9 X# m
¨ Sales support
, f! h) P8 C5 x* }) h. t2 M2 T 1) Independently follow thru sales leads, data entry into system for design registration (Model-N)
* I. ?$ G6 A" I1 z: }# f 2) Produce leads analysis based on the lead trend data from given distributors and / or Key account sales
' {) ]$ X& _( L) H+ T) Z 3) Support sales team in quotation phase, pricing follow up5 y2 Y' o, H' o9 p
4) Support Ship & Credit, and check shipment & terms compliance4 a* B! I$ h6 o9 R3 \0 e4 B
5) Monitor DSO of key accounts and alert the sales team when needed8 `7 [5 i+ K; @4 J ^
6) Support samples request process, Q$ @$ q3 y" b8 E
7) Process RMA and / or follow up QA reports status
5 s" s4 R( B) c# g0 v, j" B" A2 k+ f2 u 8) Support global transfer business tracking.' c6 c* P9 m3 j/ b
9) Support SAM / TAM conversion
; i3 {$ @5 G3 x" V" M 10) Capture revenue at site locally
) `, v# ]2 u, D% C9 Z 11) Work with our customer service team" ?/ q4 F5 E! U# P/ ?
12) Support local sales team daily business operation. H6 G% v/ @$ v( O% |
¨ Administrative support
: f' m o% j- O1 K. s$ E: X1 Z; z 1) Maintain office facilities and environment
' x0 I# ~% k5 W) T( v: S( V. F 2) Business cards printing for SH, SZ, Beijing office staffs
6 ? @% A9 h6 X 3) Update staff contact list for SH, SZ, Beijing Chengdu office staffs
3 d6 |0 k1 \0 V8 \2 C 4) Office expresses (couriers) arrangement including receiving and posting shipments3 L% J' r: X/ }% o7 ?7 V
5) Assist exhibition, seminar & Marcom support
4 R1 v% ]; g; @! ^- N1 f ¨ Accounting support1) Print bank statement and collect the bank related payment slip" @) c9 @! y1 n% I" G0 w$ m2 N2 ?
2) Petty cash handling! Q2 @& O( c H$ K# s9 q2 H
l Assist to refill the office supplies and refreshment2 J; K! u. K0 J
l Handle the courier payment and the custom fee2 R2 N6 F/ }* C) l
l Keep the petty cash in the safe box, prepare the summary to finance and send the original documents to HK office by each month end.
: _ K) b( f3 |: `0 F 3) Arrange to send the office payment records (receipts) in Shanghai office, such as office stationery, courier fee, management fee and office related expenses.: l0 G5 J3 D5 {
¨ Any other duties as and when assigned |
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