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Costomer Sales Representative (CSR)
客户 A famous IC company5 u8 {5 _; n$ g* U" L
地点 Shanghai q/ E4 K# s8 F& d9 w
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职位描述8 S! ?; Q3 Z s! l3 Y4 Q# t! Y, w& ^
Purpose: The primary objective of this role is to support sales team on tactical customer interface, sales reports, revenue analytics & miscellaneous administrative activities.
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- u4 S9 w* _! p& M9 T0 I* e% @ Key Responsibilities / Job Duties:) Z2 [! i- n, s% K2 m
¨ Sales support
" C6 a% x9 k/ r) U& R 1) Independently follow thru sales leads, data entry into system for design registration (Model-N)
4 r# j8 o% o& ~7 H 2) Produce leads analysis based on the lead trend data from given distributors and / or Key account sales8 b# O! g! v$ r+ b% x5 D0 Q) D
3) Support sales team in quotation phase, pricing follow up
?( v T3 s1 P E: {, k; F- c 4) Support Ship & Credit, and check shipment & terms compliance
# N; V; l K1 V9 j 5) Monitor DSO of key accounts and alert the sales team when needed7 z, `, h9 b9 U. q8 h
6) Support samples request process
* S5 N; N# P$ O 7) Process RMA and / or follow up QA reports status
2 H! e+ u+ F* Z; d 8) Support global transfer business tracking.; ?1 I: T3 e, A
9) Support SAM / TAM conversion8 F3 ^. a; ^/ x# r U
10) Capture revenue at site locally" C2 p" |! f* T) a4 S0 G! t4 i
11) Work with our customer service team
' V9 z! d* a P+ U- r 12) Support local sales team daily business operation. F e" [7 y/ ~
¨ Administrative support9 U' o' Q7 \; Y& V* o
1) Maintain office facilities and environment
( ^( K t6 |! Z) _( |5 W3 h4 r 2) Business cards printing for SH, SZ, Beijing office staffs* D5 ]. }6 R3 b3 I* K9 Z' Q( a/ B
3) Update staff contact list for SH, SZ, Beijing Chengdu office staffs2 @2 q6 [5 G$ S3 X6 x
4) Office expresses (couriers) arrangement including receiving and posting shipments
# Y; M% h/ N& }" y 5) Assist exhibition, seminar & Marcom support$ ?& N1 n: j5 B6 f
¨ Accounting support1) Print bank statement and collect the bank related payment slip
2 h$ r1 e @& W7 Y; ^" S: D6 Y 2) Petty cash handling5 r8 } |" @+ {- N
l Assist to refill the office supplies and refreshment
W1 V! t+ r+ h$ ]* b I P% y& M l Handle the courier payment and the custom fee
9 L: R7 q- ?1 b- Z' T l Keep the petty cash in the safe box, prepare the summary to finance and send the original documents to HK office by each month end.
2 p: G1 g/ {4 A3 w 3) Arrange to send the office payment records (receipts) in Shanghai office, such as office stationery, courier fee, management fee and office related expenses.
+ I/ Q9 g& \& d$ \4 I ¨ Any other duties as and when assigned |
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