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Costomer Sales Representative (CSR)
客户 A famous IC company
* |8 Z% N# I8 K# z& L( |地点 Shanghai3 h# [; R4 ~0 Z0 Q# h0 r$ K
, i% Z3 A& x+ `职位描述
; ?% x) n c; _/ s, g: UPurpose: The primary objective of this role is to support sales team on tactical customer interface, sales reports, revenue analytics & miscellaneous administrative activities.
/ S5 G: t; D' g8 [& P$ h [' ?3 X1 w, k
. b8 t% P, D% N' ^! R' i Key Responsibilities / Job Duties:
& f, y4 o7 W: V ¨ Sales support
$ @5 t( s8 u/ ]9 T2 a 1) Independently follow thru sales leads, data entry into system for design registration (Model-N)
( w G. c' j4 X2 ` 2) Produce leads analysis based on the lead trend data from given distributors and / or Key account sales
1 b* ~: Q: {% V; ` 3) Support sales team in quotation phase, pricing follow up
5 @9 i- q) E) R: X; z 4) Support Ship & Credit, and check shipment & terms compliance# d. a+ R" j7 F# P! n
5) Monitor DSO of key accounts and alert the sales team when needed$ G. K5 g/ R' `8 S* k0 E" `1 H
6) Support samples request process5 G2 ^ K8 @( {% e% K5 N; u
7) Process RMA and / or follow up QA reports status
5 a, s- j' S# X' a- n 8) Support global transfer business tracking.6 n) d0 G" G- Z
9) Support SAM / TAM conversion
: r$ s4 O. T0 h 10) Capture revenue at site locally; w* A6 @' s2 a4 |. P3 B6 ?6 q
11) Work with our customer service team
9 h2 B+ C. y$ V 12) Support local sales team daily business operation8 S. R* y# g" C. Y
¨ Administrative support
0 U0 |0 J, n$ E0 F9 v) O 1) Maintain office facilities and environment8 k2 `& D! n( Z( a
2) Business cards printing for SH, SZ, Beijing office staffs B" }6 D% S1 Y, p( r
3) Update staff contact list for SH, SZ, Beijing Chengdu office staffs E5 h. Q6 S4 D& r
4) Office expresses (couriers) arrangement including receiving and posting shipments
+ W7 l& G5 |& I' e; X, I( X 5) Assist exhibition, seminar & Marcom support4 C. ?9 J) G2 W' ^8 S* ]" c: A! y/ T
¨ Accounting support1) Print bank statement and collect the bank related payment slip: Y& j& [( @* |' Q( P. G% g/ J, f( S
2) Petty cash handling
/ K* f, C7 S6 V9 i l Assist to refill the office supplies and refreshment5 n$ r3 |: Y5 ^% c. O" T; L! g
l Handle the courier payment and the custom fee
! B* i9 _4 v* f6 n l Keep the petty cash in the safe box, prepare the summary to finance and send the original documents to HK office by each month end.
( y7 k( {) R" O, I/ J: G5 v 3) Arrange to send the office payment records (receipts) in Shanghai office, such as office stationery, courier fee, management fee and office related expenses.
% }' {- E" w0 J ¨ Any other duties as and when assigned |
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