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Costomer Sales Representative (CSR)
客户 A famous IC company
1 d5 T# |: m. Q, P8 K地点 Shanghai' W5 u. v8 l3 [. M2 s9 q# n( s( N
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职位描述
4 u0 Z8 }* @; pPurpose: The primary objective of this role is to support sales team on tactical customer interface, sales reports, revenue analytics & miscellaneous administrative activities.
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. G/ E+ V% p, t) Y, [' d Key Responsibilities / Job Duties: ^! S/ h0 I' J) o0 l3 d
¨ Sales support
& d: i; N* e1 A8 F 1) Independently follow thru sales leads, data entry into system for design registration (Model-N)# }% \( a+ K+ K3 w8 u) @
2) Produce leads analysis based on the lead trend data from given distributors and / or Key account sales
# h6 T1 R; [8 A7 w* ` 3) Support sales team in quotation phase, pricing follow up2 j6 @- B- \0 B- n. `2 h! a
4) Support Ship & Credit, and check shipment & terms compliance4 T$ [9 B2 Q" }' s: k8 @4 M
5) Monitor DSO of key accounts and alert the sales team when needed9 J3 @4 d/ ]# |8 ?0 n
6) Support samples request process% Q8 Y% j+ w, u: e! E: C- @# @
7) Process RMA and / or follow up QA reports status- z0 W* h1 _5 r1 q" q
8) Support global transfer business tracking., { L3 {9 S9 I1 B- {
9) Support SAM / TAM conversion
6 a" f w: E4 I$ `* X: B9 Z0 e 10) Capture revenue at site locally
% W: S: l0 X% ?" U% K 11) Work with our customer service team
( n3 J) w$ k7 }, {* ^ 12) Support local sales team daily business operation
& C# z+ V) r9 d" l @/ \6 O5 a ¨ Administrative support
' e, v* K* D' [6 Q( G# C 1) Maintain office facilities and environment; G4 }+ j; _( ^! q
2) Business cards printing for SH, SZ, Beijing office staffs
8 L" w! I4 Y K& _: T. t0 x3 o 3) Update staff contact list for SH, SZ, Beijing Chengdu office staffs' ?; l/ [8 A. T) v8 l+ @
4) Office expresses (couriers) arrangement including receiving and posting shipments* ~ L _- x# e( y. o
5) Assist exhibition, seminar & Marcom support
$ Y; V& q( y( A/ ?' x ¨ Accounting support1) Print bank statement and collect the bank related payment slip
& _- ^0 w# B2 N* G/ ^5 j# o 2) Petty cash handling7 e+ w/ o+ l6 N
l Assist to refill the office supplies and refreshment E/ ?& L6 \6 l, q
l Handle the courier payment and the custom fee+ }: }2 M8 ]( _) K
l Keep the petty cash in the safe box, prepare the summary to finance and send the original documents to HK office by each month end.- E" x. z' c M. n/ \0 u
3) Arrange to send the office payment records (receipts) in Shanghai office, such as office stationery, courier fee, management fee and office related expenses.
. V1 O) e6 E+ J, Q, S+ N3 n7 i ¨ Any other duties as and when assigned |
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