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Costomer Sales Representative (CSR)
客户 A famous IC company
3 X+ J# A) O* Q3 E% U地点 Shanghai
4 F; c$ F% G3 w! i8 U1 G6 Y ?4 ?) f" ]' L
职位描述
# W' k. f1 G! r3 g% cPurpose: The primary objective of this role is to support sales team on tactical customer interface, sales reports, revenue analytics & miscellaneous administrative activities.( h7 w9 d. Q4 h8 K
5 f4 L9 G& I! i* d) m' U1 f* r Key Responsibilities / Job Duties:7 s% ]" V5 u2 F( L! E+ x! ~2 C
¨ Sales support
- s) r/ W9 @* j8 `) y0 i9 C6 H. f 1) Independently follow thru sales leads, data entry into system for design registration (Model-N)
1 A1 l6 B( r/ b8 P: H' z 2) Produce leads analysis based on the lead trend data from given distributors and / or Key account sales
7 }2 t5 x A* ~ 3) Support sales team in quotation phase, pricing follow up2 p9 W/ m8 c% j- Z7 { d
4) Support Ship & Credit, and check shipment & terms compliance
: k. V( C- E7 M- Y0 y' S 5) Monitor DSO of key accounts and alert the sales team when needed9 f/ }/ X; ~1 w. W
6) Support samples request process
# ^0 S# @: x q9 p 7) Process RMA and / or follow up QA reports status ?+ h- W8 L, i- m* }
8) Support global transfer business tracking.! }3 k2 @0 v2 h# x. D; _$ A# f8 t
9) Support SAM / TAM conversion
, U4 H! E1 { ^3 f! |/ e5 D 10) Capture revenue at site locally5 I4 k6 _1 Y/ h* q) U
11) Work with our customer service team% h* i. y) c8 }" W, l
12) Support local sales team daily business operation7 \- _2 Z0 Q& w! V7 L: G& z
¨ Administrative support4 x9 \! I) e6 {. p1 Y
1) Maintain office facilities and environment# G6 m* v( m% i5 @- B
2) Business cards printing for SH, SZ, Beijing office staffs
6 Q! H, p9 ?% a( _, z0 k$ Q. X 3) Update staff contact list for SH, SZ, Beijing Chengdu office staffs9 B# n# }0 O) i
4) Office expresses (couriers) arrangement including receiving and posting shipments
! S3 v) ]& ^2 K' ?4 U* F) y) g 5) Assist exhibition, seminar & Marcom support' W9 z) _2 j% y3 W% t, M
¨ Accounting support1) Print bank statement and collect the bank related payment slip
% h2 p w8 ?0 _- j 2) Petty cash handling
2 T: b6 b* z& K) R2 l l Assist to refill the office supplies and refreshment& l' e$ D# L4 n9 J9 V: e
l Handle the courier payment and the custom fee6 M9 T7 X3 l( L. ?5 ?
l Keep the petty cash in the safe box, prepare the summary to finance and send the original documents to HK office by each month end.
8 ^! {: S) d0 S6 \* H* j 3) Arrange to send the office payment records (receipts) in Shanghai office, such as office stationery, courier fee, management fee and office related expenses.3 X" M+ Q' B% A' D- O8 S& y
¨ Any other duties as and when assigned |
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