|
Costomer Sales Representative (CSR)
客户 A famous IC company3 U" i1 X( u$ o: X- V+ g
地点 Shanghai) _' @* Q* J$ J* j8 S2 ]
N& r" b# Z; C3 t/ f/ P$ ~9 s
职位描述/ Y, Y6 ]2 H, I( T& h8 U
Purpose: The primary objective of this role is to support sales team on tactical customer interface, sales reports, revenue analytics & miscellaneous administrative activities.8 j% v/ |+ H2 a. q$ u" f
( w) V. m4 ~4 `5 y: U! ^ Key Responsibilities / Job Duties:; P' z! Z3 x) `4 Y& X
¨ Sales support. c$ m Y. I2 p8 d) _
1) Independently follow thru sales leads, data entry into system for design registration (Model-N)# _& a2 m) U. @7 E, u
2) Produce leads analysis based on the lead trend data from given distributors and / or Key account sales. o# ]8 m# y4 o. m, v0 {* }
3) Support sales team in quotation phase, pricing follow up, l2 D" b* S& O. ^
4) Support Ship & Credit, and check shipment & terms compliance
1 P6 o7 {; w8 X3 h 5) Monitor DSO of key accounts and alert the sales team when needed
/ D |0 I( m( a/ s8 |4 @ 6) Support samples request process
8 Q9 c, H" e; _# J( s4 ?' A# @4 a 7) Process RMA and / or follow up QA reports status) r( L8 m% R) M! D" D' g7 I |
8) Support global transfer business tracking.
! { X( X: D- I- J: } 9) Support SAM / TAM conversion0 b N$ G2 s7 ?' J8 ~
10) Capture revenue at site locally3 l7 W ~# a) l; V9 z! I4 K& X
11) Work with our customer service team
5 C, \: S" e# W. e 12) Support local sales team daily business operation
/ b- v4 o5 P0 N2 c ¨ Administrative support* [( t9 v0 \( K$ T
1) Maintain office facilities and environment3 r1 `: }3 b1 N! G2 i l6 D$ R
2) Business cards printing for SH, SZ, Beijing office staffs
) @- y; F% W: d! }# H/ W0 e 3) Update staff contact list for SH, SZ, Beijing Chengdu office staffs4 a/ m8 Q( |& o% _# r- e8 }: K
4) Office expresses (couriers) arrangement including receiving and posting shipments b, P4 e0 R8 H- B* N9 G% V
5) Assist exhibition, seminar & Marcom support
4 T- |; S h5 B J" D+ _ ¨ Accounting support1) Print bank statement and collect the bank related payment slip
2 F7 p3 O$ F- g7 e8 R6 n 2) Petty cash handling5 [2 x# v V& u/ G
l Assist to refill the office supplies and refreshment
6 s% Y6 A5 |( M1 y l Handle the courier payment and the custom fee" ~, W" v7 M9 A; k
l Keep the petty cash in the safe box, prepare the summary to finance and send the original documents to HK office by each month end.
5 x" \0 V/ z5 ?, c 3) Arrange to send the office payment records (receipts) in Shanghai office, such as office stationery, courier fee, management fee and office related expenses.
3 g: p% K" k$ |! ] ¨ Any other duties as and when assigned |
|