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Costomer Sales Representative (CSR)
客户 A famous IC company _" I: N# \7 R
地点 Shanghai5 V6 ?0 ]7 J' }! g ~: U
7 k( J6 s1 c+ B) O9 c( |职位描述
' d- t# n$ h4 ?) O: sPurpose: The primary objective of this role is to support sales team on tactical customer interface, sales reports, revenue analytics & miscellaneous administrative activities.9 I: `0 T+ j% g1 ]7 S6 G/ i' p: f
3 ]8 K, B {8 j0 G! s$ ? Key Responsibilities / Job Duties:& S3 ?! |" U6 z
¨ Sales support
7 e" \' w h; e' Y4 q 1) Independently follow thru sales leads, data entry into system for design registration (Model-N)
. a# i6 T$ G4 f7 |. |' e 2) Produce leads analysis based on the lead trend data from given distributors and / or Key account sales
5 M7 B4 k# x* n/ O% ^/ J 3) Support sales team in quotation phase, pricing follow up
* ]; x7 N3 y( a% Q4 W 4) Support Ship & Credit, and check shipment & terms compliance" m0 N0 p9 p8 F
5) Monitor DSO of key accounts and alert the sales team when needed
u5 g! V5 U$ y7 ^' r& _ s 6) Support samples request process
& H/ V1 D6 X- ^0 ?; K 7) Process RMA and / or follow up QA reports status
3 ]7 y4 C! Z/ m& P+ @ 8) Support global transfer business tracking.
: E" R6 S1 p. V+ [, u 9) Support SAM / TAM conversion
% k& _" X& r8 G1 K# H4 s 10) Capture revenue at site locally
9 i5 ? G4 R- D7 C. j; M* F 11) Work with our customer service team* `6 U2 {& M- x- Y/ |
12) Support local sales team daily business operation, {0 }# V, g5 A# [) Y6 l0 y6 P4 n' [
¨ Administrative support+ |/ Q1 Y% r4 X# j1 ^5 E5 H
1) Maintain office facilities and environment
3 a$ a* e* N1 A, T& z( ^9 P 2) Business cards printing for SH, SZ, Beijing office staffs
. o+ d# m" g* _6 z; P 3) Update staff contact list for SH, SZ, Beijing Chengdu office staffs* `8 h/ Z o+ Y# L5 c
4) Office expresses (couriers) arrangement including receiving and posting shipments: w+ G* q7 v: [2 l/ R
5) Assist exhibition, seminar & Marcom support3 o' g0 ~$ O; O: p
¨ Accounting support1) Print bank statement and collect the bank related payment slip
0 L0 x: j. c* \/ h: E1 l* ] 2) Petty cash handling: ?/ {$ _9 k$ j1 [3 g: d
l Assist to refill the office supplies and refreshment
8 z4 X6 g( V2 X& Z, T l Handle the courier payment and the custom fee
1 k, \6 Z) s( ?8 R" Q: S. ]* B( E l Keep the petty cash in the safe box, prepare the summary to finance and send the original documents to HK office by each month end. f4 ~( |) Z% b( r6 h" J, k. ?
3) Arrange to send the office payment records (receipts) in Shanghai office, such as office stationery, courier fee, management fee and office related expenses.0 S- Q( l, s1 G }% J5 X2 g6 i
¨ Any other duties as and when assigned |
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